Terms of Service

Effective Date: 2025-09-01


These Terms of Service (“Terms”) govern your use of freeoak.store (the “Website”) and purchase of products from Freeoak (“we,” “us,” or “our”). By accessing the Website, creating an account, or making a purchase, you agree to these Terms.

1. Eligibility

  • You must be at least 18 years old to use the Website or make purchases. If you are under 18, you may use the Website only with parental/guardian supervision, and they assume responsibility for your actions.
  • By using the Website, you warrant that you have the legal capacity to enter into these Terms (e.g., not under a legal disability).

2. Account Responsibilities

  • To access certain features (e.g., order tracking, saved addresses), you may create an account. You agree to:
    • Provide accurate, current, and complete information.
    • Update your account details promptly if they change.
    • Keep your password secure and not share it with others.
  • You are liable for all activity on your account. Notify us immediately at support@freeoak.store if your account is compromised.

3. Orders & Purchases

3.1 Order Placement

  • When you place an order, you submit an offer to purchase products, subject to these Terms.
  • We confirm receipt via email (Order Acknowledgment), but this does not constitute acceptance. We reserve the right to reject orders for reasons including:
    • Inaccurate pricing or product descriptions.
    • Insufficient inventory.
    • Suspected fraud or unauthorized payment.

3.2 Pricing & Payment

  • Prices are listed in USD and include applicable taxes (where required by law). Shipping fees are separate (see Shipping Policy).
  • Prices are subject to change, but we honor the price at the time of order placement (unless due to a pricing error).
  • You agree to pay for all orders using an accepted payment method (e.g., credit card, PayPal). We may verify payment details before processing.

4. Product Information

  • We strive to provide accurate product descriptions, images, and sizing. However, colors may vary due to screen settings, and measurements are approximate.
  • Products are subject to availability. If an item is out of stock after order placement, we’ll notify you and offer a refund or substitute.

5. Intellectual Property

  • All content on the Website (e.g., logos, images, text, designs) is our property or licensed to us, protected by copyright and trademark laws.
  • You may not copy, reproduce, or distribute content without our written permission.

6. Prohibited Uses

You agree not to use the Website for:


  • Unlawful purposes or violations of applicable laws.
  • Uploading malware, viruses, or harmful code.
  • Impersonating others or providing false information.
  • Harassing, defaming, or infringing the rights of others.
  • Scraping or extracting data from the Website.


We may terminate your account for violations.

7. Limitation of Liability

  • Disclaimers: Products and services are provided “as is” without warranties (express or implied), including merchantability or fitness for a particular purpose.
  • Liability Cap: We are not liable for indirect, incidental, or consequential damages (e.g., lost profits). Our total liability is limited to the purchase price of the affected product.

8. Indemnification

You agree to indemnify us against claims, losses, or damages arising from your violation of these Terms, misuse of the Website, or infringement of third-party rights.

9. Governing Law

These Terms are governed by the laws of [Jurisdiction, e.g., the State of New York, U.S.A.]. Disputes will be resolved through arbitration in [City, State] under the rules of the American Arbitration Association.

10. Changes to Terms

We may update these Terms. Revisions will be posted here, and your continued use of the Website constitutes acceptance.


For questions, contact support@freeoak.store.